Shipping Policy

Order Processing & Shipping Times
 

Standard Processing Time
Orders are typically processed within 3 business days (Monday through Friday, excluding holidays) from the date the order is placed. Once your order has been processed, it will be shipped promptly.

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Domestic Shipping:
Please allow 5–7 business days for delivery following the processing period.

Holiday Shipping Notice:
Due to a significant increase in order volume during holiday promotions and sales, please allow up to 10 business days for order processing and shipping.

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Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You may use this number to track the status and estimated delivery of your shipment.

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Shipping Disclaimer

• We are not liable for:

• Orders lost in transit,

• Delays caused by the carrier,

• Incorrect shipping addresses provided at checkout,

• Unclaimed or refused packages.

Please ensure all shipping information is accurate before submitting your order.

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Returns & Exchanges

Return Eligibility:
We accept returns for store credit only. All returns must be initiated within 7–10 business days of receiving your order and must be returned unworn, unwashed, and in original condition with tags attached.

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Exchange Policy:
Exchanges are permitted only for the same item in a different size or color, subject to availability. You must first return the original item and then Email us redzonecloset@yahoo.com with your exchange request.  Exchanges cannot be processed until the returned item has been received and inspected. If Item is return is rejected due to not passing inspection the item will be returned to you, and you will be responsible for shipping fees. 

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Processing Time for Returns:
Please allow 7–10 business days for return processing and inspection before store credit is issued.

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Important: We do not offer refunds under any circumstances. All sales are final. This policy is enforced without exception.

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Order Confirmation Issues
If you did not receive an order confirmation:

Check your spam or junk folder.

Verify the email address you provided at checkout is accurate.

If you still need assistance, contact us at redzoneblog@yahoo.com with your full name and order number that was provided in your check out window.

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Black Friday / Cyber Monday Promotions

All items purchased during Black Friday and Cyber Monday sales are FINAL SALE. No returns, exchanges, or refunds will be accepted on these discounted items. This policy is strictly enforced and applies to all promotional orders placed during these periods.

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Policy Updates
This policy is subject to change without notice. We encourage customers to review it periodically for any updates.